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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Nest thermostat heatlink dead

Woke up this morning to a dead heatlink.Found this in an older thread.How often do you experience the issue? - First TimeHow long has your thermostat been installed for? - Just over a yearWhat colour is the Heat Link LED? - No LED present What is sho...

C wire issues

Hi. My new thermostat is not recognizing the blue (C) wire, no matter what I do. I have W, Rc, and C wires. Help!

Will Nest E work for me?

Looking at a Nest E but am not sure if it does what I need.I have a heat pump and electric backup furnace.Current controller is an AUBE CT280-3H3C currently wires are:TH - 2 of themOS - 2 wires into the one connectionR (2 wires) C (2 wires), Y1,Y2,W1...

New Nest, old Honeywell thermostat wiring question

Old HW thermostat has a yellow wire which connects to Y but then continues over to W. System is a heat pump.So which or both (Y or W) go in compatibility checker? When connecting to Nest does that yellow wire go to Y or W. Other wires: red to R, whit...

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Wilbaggins by Community Member
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  • 5 replies
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Setting up Nest thermostat

During the set up phase, the thermostat does not connect to the Google Home app and displays the following message. Please let me know what can be done! I have given location and local network access to the app.

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Any thermostat compatible with 2-wire oil burner?

I have a dinosaur oil burner that only has 2 wires for the current thermostat. I upgraded from a mercury switch to this basic programmable thermostat and these are the wires/settings that work currently. Would I be able to use a Nest thermostat? If s...

Furb by Community Member
  • 466 Views
  • 3 replies
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Nest thermostat compatibility

I am trying to install the Nest thermostat. The app is telling me it’s not compatible with my system. I have wires running to G, Y, W, and RH. I also had a jumper wire from RH to RC. The app told me to remove that jumper as one of the first steps. Wh...

N8nstef by Community Member
  • 425 Views
  • 2 replies
  • 1 kudos
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