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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 16136 Views
  • 0 replies
  • 6 kudos

Nest Thermostat Offline in app

I have a Nest E thermostat installed upstairs. The app says it’s offline but when I check the thermostat it says it’s connected to my wifi and everything else works as usual. Has anyone else had this issue and found a fix? ThanksMax

Charging a Nest 2nd Gen Thermostat

I have a Nest 2nd Gen thermostat that has been connected and working properly for approximately 5 years. Recently my app has been telling me that the thermostat is offline and when I check the thermostat there is a message about a low battery. I have...

dwpawluk by Community Member
  • 1449 Views
  • 3 replies
  • 0 kudos

Nest/Furnace Issues

Starting this morning I have had to Restart our Nest Thermostat several times because it will say it is heating but the furnace isn’t actually on. Once I restart the nest it reconnects to the furnace and the furnace kicks on. What could be the issue ...

Nfruch by Community Member
  • 2025 Views
  • 15 replies
  • 0 kudos

E79 Error - Common wire installed worked for a year

We recently had the air ducts cleaned in our home due to some construction. They turned off the power to the furnace and when we went to turn it back on, the nest is saying that there is no common wire. I installed our Nest a year and a half ago with...

Nest won’t connect to heat link ?

Thanks to those of you on heat got problem sorted with nest not connecting to internet but once that got sorted it now won’t connect to heat link help please again

Ray01uk1 by Community Member
  • 261 Views
  • 0 replies
  • 0 kudos

Nest therm

Need some help. Bought "open box" nest therm on Ebay, (I know, 1st mistake). Not open box, no original box or instructions. Got google home app, followed instructions but when I put the 6 digit code in off the back of nest, it said to use last 4 of I...

smarsden by Community Member
  • 333 Views
  • 1 replies
  • 0 kudos