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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4830 Views
  • 0 replies
  • 5 kudos

Heat pump/two stage heat

I am trying to figure out how to wire my thermostat. I was told this is a single fuel heat pump with two stage heat. This is the original wiring. And this is how I have it wired to the Nest. Does this look right. Just want to be sure the heating stag...

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Nest learning thermostat is not heating

I am a new user of the nest. When I went for cooling, it was working normally. But went for heating, it was still cool air comes out. The heater is not on.Any help is much appreciated, thank you.These are the wires on the old one and the new Nest:

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Nest compatibility with Burnham steam boiler

I had a 50+ year old Peerless steam boiler in my Victorian house. Finally it have up the ghost and I replaced it with a new Burnham steam boiler. The Nest operated the ancient Peerless fine. But it cannot hold in the solenoid for the Burnham which cl...

Help with wiring a 2 zone ac and cool system

I have a 2 zone forced air gas heating and a central ac. I have following wires on my trane thermostat shorted R to Rc, W1, Y, G, B and a brown wire to W2. My nest only has G, R, OB , Y, C and W. How should I wire my nest?

sdsouza01 by Community Member
  • 315 Views
  • 2 replies
  • 0 kudos

Requesting Compatibility Check

Hi, would you be confirm if my thermostat is compatible with Google Nest learning https://drive.google.com/file/d/1uRv07_lKWESX1LjL7_dQs8TxfhrYdVZn/view?usp=sharing

Nest thermostat lost network connection

A week or so ago one of my best thermostats lost wifi connection. I've reset it, restarted, wiped it from my home account and added it back in with no luck. Using Google wifi hub/access points and no other devices on the network are having this issue...

Nest Thermostat 3rd Gen won't hold a charge (3 yrs old)

My 3 year old Nest Thermostat 3rd gen won't hold a charge. I've gone through all the troubleshooting tips and went through several rounds with tech support. That was useless - the 2nd person tried to tell me it was a wifi signal issue (after the prev...

Glitch99 by Community Member
  • 1217 Views
  • 3 replies
  • 2 kudos

Heat link 3rd gen not working

Hi, after 2 years of perfect use my 3rd gen Heat Link suddenly stopped working. I have power to the Heat Link but no light and no output power to the thermostat, resulting in error code H72. Please advise.

Malro by Community Member
  • 1335 Views
  • 11 replies
  • 0 kudos
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