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Too cold for comfort in my photography studio

kdmorris
Community Member

It’s cold here in Philadelphia and the thermostat keeps turning off no matter what the indoor temperature is. Example:  it was 35 degrees on Saturday and I turned on the system remotely and set it for 72 degrees 5 hours before my arrival at my studio and when I arrived, it was 55 degrees INSIDE.  While there, I turned it up to 83 and 90 degrees and it stayed on for 30 minutes and cut off. It always cuts off while in use. I am getting rid of it. This has been happening ever since it was installed.  It has been checked by qualified HVAC Technicians and it still cuts off. Any suggestions before I trash it?

1 REPLY 1

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

@kdmorris 

How is the thermostat wired?

Is there a C wire installed?

Do you get any error messages?


To ensure that I see your reply, please tag me using @Patrick_Caezza