4 weeks ago
My Nest thermostat was installed by a Heating and A/C guy. It's been working pretty well until this past Sunday night when my wi-fi kicked it off for some unknown reason. It took me a while, and some help from a google helper to get to a point it still wasn't connected to my wi-fi. I played around with it for a while and finally got the heat to come back on. Then I noticed on the Google Home app, the button to set my A/C to come on, set the timer, etc. was gone. The button for the heat and the fan are there, but not the A/C. It was there prior to Sunday night. I have tried everything I know how to try, but I can get the A/C button to reappear. My skills with this kind of stuff is limited, although I do follow directions reasonably well.
If anyone has a suggestion as to what I could try before I resort to calling in and paying for the expert again, I will be very grateful.
Thank you very much,
GM25
3 weeks ago
Could you please verify the type of thermostat you have?
How to tell which Nest thermostat you have
Additionally, could you please post a picture of the base plate wiring?
If the camera icon isn't present yet, you can use the imgur.com upload site and post the link it provides here.