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Two Learning Thermostats in app

Community Member

I have 2 furnaces/central air units, which means 2 thermostats. I have one Nest learning thermostat already connected in my app but am having trouble connecting another one. Does anyone habe a solution for me?


Community Member

I am having the same problem. Hoping to follow for helpful information. 

Community Member

I found this on Reddit.. and it worked!!


If anyone is still having this issue, I install these for work and the easiest workaround is going to the settings, scrolling to the right and clicking reset and then clicking on reset wwn settings. The thermostat will reboot and when pairing it will give you a different entry code to use.

Community Specialist
Community Specialist

Hey everyone, 


Thank you for posting here.


@will78, thanks for sharing the steps here in the community. In addition, you could check out this link for more information on how to add your device to your app.

@AshGrid were you able to try to reset the WWN connections from your Nest thermostat? 

Let us know how it goes by replying to this thread.