07-28-2024 12:42 PM
Hello,
I’m following the only instructions I could find for this request. Please unenroll me from the Rush Hour Rewards program.
Thank you.
07-31-2024 05:55 PM
Hi there!
To assist you with unenrolling from the Rush Hour Program, please follow these steps:
Go to the Nest Renew Portal and tap Log in. " Sign in with the Google account linked to your Nest Renew account.
If you're already signed in when you go to the Nest Renew Portal, verify that the Google account shown is the one you used to enroll in Nest Renew. Tap the account icon with your profile picture or initial to choose, or add another account.
Best,
Brandon.
08-01-2024 09:48 AM
I am trying Unenroll from Rush Hour Rewards, so I can yet sign up again through my new electricity provider, Octopus Energy. I went to the Nest Renew site and logged in.
I have a Gen 1 Nest thermostat, which it says it is not compatible with Nest Renew & I need to buy a new thermostat (of course).
How do I unenroll without buying a new thermostat?
08-01-2024 04:55 PM
Hey eaemisegger,
Thank you so much for keeping me updated.
To continue with your case, please fill out this form. A dedicated specialist will subsequently contact you via email to provide the necessary steps.
Best regards,
Daniel
08-02-2024 02:58 PM
@pereztzum This is not what I’m asking for. I wish to unenroll from Rush Hour Rewards, not Nest Renew. I do not have a Nest Renew subscription. Please readvise.
08-02-2024 04:49 PM
Hey ffnb1086,
Thanks for staying informed, and I'm sorry for this little confusion.
In this case, please fill out this form. One of our representatives will contact you via email to provide further assistance. Once you're done, let me know.
Regards,
Daniel