Hi there!
To assist you with unenrolling from the Rush Hour Program, please follow these steps:
Go to the Nest Renew Portal and tap Log in. " Sign in with the Google account linked to your Nest Renew account.
If you're already signed in when you go to the Nest Renew Portal, verify that the Google account shown is the one you used to enroll in Nest Renew. Tap the account icon with your profile picture or initial to choose, or add another account.
- Check the home structure name to ensure you've selected the home associated with your Nest Renew account. If you only have one home, skip this step.
- On a computer: Tap the home name next to the account, then tap the correct home.
- On a mobile device: Tap at the top left, tap to show the other home structure, then tap the correct home.
Select the Settings tab. Your subscription information will appear in this tab.
- Click "Cancel" next to your Nest Renew Apollo ID number.
- When asked "Are you sure you want to cancel Nest Renew?", tap "Yes" to proceed with the cancellation or "No thanks" to keep Nest Renew.
- Tap "Done" after confirming the cancellation.
Best,
Brandon.
