What's this mean

[Dave0824]

Just installed the Nest thermostat. It's display says, "72 starts in 1 hour 15 minutes"  it's 68 in the room but heat is not working. What's that mean??????

[EdwardT]

Hi Dave0824,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• Does it also say "delayed" on the display?
• How is your Nest Thermostat wired?
• What is the power reading of your Nest Thermostat?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi Dave0824,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Dave0824,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward