Wi-Fi not working anymore

[CorkyKitty]

One day my nest said "offline" in the app so I went and tried connecting it again. It said connected, then it instantly disconnected again. I went back to connect it again but it says no networks found so I reset the thermostat, it saw the networks again so I tried to connect. It says failed to connect. I try again it connects successfully and says it's offline almost immediately. It did connect for about 2 minutes one time but disconnects again. I did a full reset of the thermostat and tried to different routers, it still does the same thing. While the nest was connected for the 2 minutes I tried to do a software update and it says it's already up to date (6.2-27) then says your Wi-Fi network cannot be found. How do I fix this? No other devices have any network problems with these routers. The nest thermostat is out of warranty and they are far too expensive to be buying every year. please tell me there is a fix for it.

[CorkyKitty]

Nevermind. I've tried everything, just going to throw it away and go back to my dumb thermostat that costs $39 and lasts for over 10 years. 

[Sherry11]

Same problem codew5 no connection

[SoriaD_]

Hello @Sherry11 

Thanks for reaching out to our Nest Community about this W5 message on your Nest thermostat. I apologize for all the inconvenience. I'm here to help you with that.
 

I completely understand this situation. Let me lend you a hand to find the solution. Let me ask if you tried a Restart or reset a Nest thermostat?

Have you noticed any other unusual patterns with your thermostat? Could you tell me how this situation started?.

Feel free to keep us posting. I'm happy to find a solution for this situation.

Best regards,

Douglas.