Wifi connection

[arifbmalik]

I cannot connect my thermostats to WiFi and cannot proceed . I need help to fix this problem 

[tajennifer]

Hi arifbmalik,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the WiFi connection on your Nest thermostat. But don't worry, I can help. I just need to ask for some information to better assist you:

1. What type of thermostat do you have?
2. Did you try any steps to solve the situation?

Please keep me posted. 

Regards, 

Jenny