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Works okay at night but has error message in the day

Gdbsunday
Community Member

The thermostat will not work in the house most days but seems to be fine at night 

1 REPLY 1

chaconmorales
Community Specialist
Community Specialist

Hi Gdbsunday,

 

Thanks for reaching out to the Community. I am sorry that you are having issues with your Nest Thermostat working only for a period of time. But no need to worry, help is here.

Before we get started with further troubleshooting, let me ask you some important questions:

  1. What Nest Thermostat model do you have?
  2. What is the error code or message that the display is showing?
  3. Are you able to share a picture of your wiring?
  4. Have you reviewed the temperature schedule for your thermostat?
  5. Have you followed any troubleshooting already? 
  6. What type of system do you have? (Heat Pump or conventional type)

In the meantime, here are some basic steps you can try to troubleshoot the issue.

Check Thermostat Settings:

  1. Ensure your thermostat is set to the correct mode (heat or cool).
  2. Check for any advanced settings or schedules that might be causing conflicts. You can check the following guides to Troubleshoot strange heating or cooling behavior or to learn about the Temperature schedules for the Nest thermostat.
  3. Restart your device: You can also check the following article to Restart or reset a Nest thermostat depending on your device’s model and make sure the correct process is followed.
  4. Check that your system doesn't need maintenance.

Note: If you're not comfortable working with electrical wiring, consult a qualified technician (Nest pro).

Please keep me posted.

 

Best,

Mario