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Y1 problem please see photos

Swirkes
Community Member

All of a sudden I am getting an error on my nest. 

I have never had an issue in the 6 yrs I've had it. 

I always use my app and never touch the thermostat on the wall, so I'm not sure what is going on. 

Please help 

PXL_20230221_004219358.jpg

Screenshot_20230220-183029.png

4 REPLIES 4

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

When was the last time you had your system serviced?

How is the Nest wired?


To ensure that I see your reply, please tag me using @Patrick_Caezza

Hey Swirkes,

 

I'd like to jump in here and check if you've seen Patrick_Caezza's response. Let us know if you need more help by replying to this thread.
 

I appreciate the help, Patrick_Caezza.

 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

 

Thanks,
Archie

AbigailF
Community Specialist
Community Specialist

Hi Swirkes,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi