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after 6 months using nest, seems like battery is not good anymore

Jacqueline08
Community Member

Should I change the battery now aftet just 6 months using my new nest? Where can I find a replacement? How can I troubleshoot? Any ideas? Thank you in advance!

1 REPLY 1

Mace67
Community Member

Sounds like you don't have a common wire on C terminal.  A NEST needs a common wire or you get these issues. The common wire creates a circuit to furnace where the furnace supplies 24volts to thermostat at all times.  Without a common wire it relies on internal battery which will eventually drain it down.