copy a schedule

[mrelmo]

When I would go on vacation, I was able to set a single temp when I was gone upon returning I could just ''copy' a schedule from 1 day and set it for any other days that I wanted to use it on. This past month I was not able to do that I wonder if that is due to an update?

[jenniffert]

Hi @mrelmo,

Thanks for reaching out here in the community! I understand that you were able to set a single temperature when you would go on vacation, and upon returning home, you were easily able to copy the schedule from one day to another. However, since last month, you haven't been able to do that. I’d be happy to help with this!

To better investigate the inconvenience, I’d like to ask and confirm the following:

• What is the specific model of your Nest thermostat? Here’s a helpful article about how to identify your thermostat model.
• Are you trying to copy and set the temperature schedule from the Nest thermostat itself or from the app? If it's from the app, which app are you using?
• When you tried to copy the schedule, did you receive any error message?

Once I have these details, I can assist you better with the accurate information.

Keep me posted.

Best regards,
Jenniffer

[mrelmo]

It is the nest thermostat, the schedule that I am trying to adjust is via the app which has the little house with 4 colors. I did not try to copy the schedule so no error. I cleared the schedule for each day I would be gone and save 1 day. In the past I could select a day and apply it to any other day I want. This time I could not. All I wanted to do was hold a specific temp for many days but the comfort and sleep schedules seem to conflict. This app or device is more confusing than it should be getting very disappointed.