settting temperatures on my Nest

[HolyPeter]

Guys, when i set my thermostat to 17 degrees, I still find that the thermostat sets itself to 20 degrees.

Also I cannot set a minimum temperature below 9.5 degrees.

Why?

Thanks,

pvp

[Jenelyn_O]

Hi there,
 

Thanks for posting in the Google Nest Community forum. A few questions: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Is your thermostat newly installed?
 

Best,

Jenelyn

[zoeuvre]

Hi HolyPeter, 

I wanted to check and see if you managed to see the information that Jenelyn has shared. Please let us know if you have any questions from here. We would be happy to assist and make sure you are good to go.

All thanks for your help, Jenelyn. 

Best,

Zoe 

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan