the thermostat shows Wi-Fi disconnected

[Stmary]

I tried to connected I didn't know how

[Houptee]

It shows you a list of WiFi networks and then you select yours and put in the password for it to login to your WiFi.

[aatienza]

Hey Stmary,

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
 

I appreciate the help, Houptee.

Thanks,

Archie

[Markjosephp]

Hello folks,

Thanks for assisting, Archie.

@Stmary, I wanted to follow up and see if you are still in need of any help. I found an article with some troubleshooting steps for when your thermostat cannot connect to the Nest app or to the Wi-Fi network. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Mark

[Markjosephp]

Hi Stmary,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Thanks,

Mark