Cannot get free nest thermostat power connector

[XC1]

the same problem as this thread, but Google refuse to get me the free nest thermostat power connector. I've tried google store team and google nest team. each side blame the other side. When google home promote me to get the free power connector in google store, google store shows an err saying the code has been redeemed. So I cannot get the free nest power connector.

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Free-nest-power-connector/td-p/276418

There's likely a bug when google home app generates code and send to the google store. The code must be based on address, and for me, i've 3 zones (therefore 3 nest thermostats). So once I ordered the first one, it believe the code has been 'redeemed'. Let's see whether google can fix that (since it's between two teams, it's very difficult i can imagine). In the meanwhile, don't purchase nest if you need multiple nest power connector.

[Houptee]

One per household is what I have heard.

You are better off running a new tstat cable to each Nest and connect a real C wire to solve your problem.

Nothing works better than an actual C wire. You can buy 5 conductor cable at Home Depot or Lowes 25 ft and 50 ft rolls.

[Jeran]

Thank you for helping out on this thread, Houptee!

Hey there XC1,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

[Markjosephp]

Hello XC1,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

[Markjosephp]

Hi XC1,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark