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thermostat issues

Juhopper
Community Member

‎05-14-2025 01:22 PM

 Hello, I am using my nest thermostat for the first summer season, as it was installed in winter season. The temp is set to 76 degrees, but screen says room temp is 80 degrees

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jenniffert
Community Specialist
Community Specialist

‎05-17-2025 02:33 PM - edited ‎05-17-2025 02:37 PM

Hi @Juhopper,

 

Thanks for reaching out here in the community! I understand that your Nest thermostat is set to 76 degrees, but the screen indicates a room temperature of 80 degrees. Help's here!

I appreciate the installation details. To better investigate and provide the most accurate troubleshooting steps, I'd like to ask the following:

  • What is the specific model of your Nest thermostat? 
  • Is the Nest thermostat installed on a wall or a stand?
  • Do you have other active Nest thermostats? If so, are they experiencing the same inconvenience?
  • What type of HVAC system do you have?
  • Have you made any recent adjustments to your HVAC system?
  • Could you please specify the country where the thermostat is being used?

In the meantime, please check the ambient temperature with a thermometer and take a photo of the thermometer next to the Nest thermostat to see the difference in readings.

Keep me posted. 

 

Best regards,

Jenniffer

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