unable to select heat pump

[oldguy99]

When setting up with forced air option, it never provides me option to select heat pump nor does it give me option in the thermostat Equipment setting. No continue option just three options for power info.

I reset it several times to try to clear out any older settings.

[Patrick_Caezza]

@oldguy99 

Can you post a picture of the original thermostat wiring?

The Nest will automatically set the thermostat to heat pump or heat/cool based on how it is wired and what wires you have told it that are installed.