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2nd router lan port no connectivity

Guillaume77
Community Member

I have 2 routers and 3 points, all nest Wi-Fi. 
1 router connected to wan as NAT.
All other as bridge of course.

2nd router is not connected to wan, (so wireless only) it has a switch connected to it via its Lan port. All the downstream get no ip from dhcp, they set to self assigned. Tried bypassing switch, different cables. It did work well and fast after I installed it, but now stopped working. Let me know if anyone knows. 

11 REPLIES 11

olavrb
Platinum Product Expert
Platinum Product Expert

What kind of switch, is it unmanaged without features like STP (spanning tree protocol)?


I don't work for Google.

Correct a simple unmanaged netgear one. 
thanks for the link. Very helpful. I guess getting a managed one is the only solution right?

olavrb
Platinum Product Expert
Platinum Product Expert

No, unmanaged is what you want. I got a GS108 from Netgear, it works well and have done so for years now.

Have you tried a power cycle of Nest Wifi and the switch? If that makes no difference, try a factory reset and set it up from scratch?

This should "just work", so I have no good eplaination why it doesn't in your case.


I don't work for Google.

Guillaume77
Community Member

Mmm, yes have tried it. It did fix it but has reverted since to not working. 

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@olavrb, thanks for the help!

 

@Guillaume77, I'm sorry to hear that you're having an issue with your Google Wifi. We'd like to know more about this. Please fill out this form so we could investigate further.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hey, Guillaume77.

I just wanted to check in to see if you had a chance to fill out the form that Edward shared. If you have, let us know as it will allow us to go to the next step in support for you.

Thanks!

Guillaume77
Community Member
Hello, I'm getting an error message
Refresh this page and try again. Sorry, there was a problem with the form.
 

Jeff
Community Specialist
Community Specialist

Hi, Guillaume77.

Are you getting that error when you submit the form or when you click on the link? Is it loading up for you at all?

 

Jeff
Community Specialist
Community Specialist

Hey, Guillame77.

I'm just following back up to see if you saw my last reply and had that info for me.

Thanks.

Jeff
Community Specialist
Community Specialist

Hey, everyone.

It looks like we've slowed down here. We'll be closing up the thread unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.

Thanks,

- Jeff

Jeff
Community Specialist
Community Specialist

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks, 

- Jeff