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Forum Posts

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

VLAN tagging

Hi, my ISP switched to PPPOE and I was requested to reset my NEST PRO. I entered the username and password, and it said “configuring PPPOE failed. Please note that VLAN ID tagging is not supported”. I reconfirmed with my ISP that they DO NOT use VLAN...

Nikki229 by Community Member
  • 60 Views
  • 0 replies
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Expanding Mesh

Hi All,I have a Nest Wifi at home - router and two points. I’d like to expand maybe with at least one or possibly two points. Is this possible?

Adding 4th mesh point

I am trying to add a 4th mesh point to my system due to layout of the house and materials used in construction (stone). I have tried several times with mo success. My app finds the unit, I am able to scan the QR code but when I try to connect I get a...

Svcarina by Community Member
  • 103 Views
  • 4 replies
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Google Home mini and config of ynm wifi net

Hey !The WiFi net seems to start up automaticly. Is it configurable (removable)? If so where in the Google App ? ( I’ve looked everywhere)The Mini WiFi has the same channel (6) as my Home router, and seems to make to much noise, and therefore make pr...

Jon_1 by Community Member
  • 97 Views
  • 2 replies
  • 0 kudos

Google Wifi point stuck on blue

My Google wifi is stuck on blue and has been for three days now. I have tried factory reset the past two days and nothing is working. It's also not showing up on my Google Home. Did this point just brick and go defective? Can someone please help

Nest WiFi dropping out with new ISP

Had Google Nest WiFi for over year now. Based in UK, previously with ISP Virgin Media and everything worked fine. Switched to new ISP called Community Fibre. Since the day I swapped, I've experienced random drop outs. Usually in the early hours of th...

Jamesluk by Community Member
  • 122 Views
  • 1 replies
  • 0 kudos

Nest WiFi, Not Finding Network

Hoping someone here might be able to help me out. Issue: I’m trying to connect my Nest Wifi router to my existing internet setup, but I keep running into a “connection failed” error. I have the Nest router connected via Ethernet to my service provide...

ADH12 by Community Member
  • 113 Views
  • 1 replies
  • 0 kudos

Qrcode error

trying to connect WiFi on nest thermostat Eboth QR code or numbers are wrong,