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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
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Problems with google mesh wifi speeds after increase at modem

We have Spectrum that was originally 100mbps with 1 google router with 2 nodes/points. They are about 32 feet and 20 feet line of sight from the modem/router. With this set up I got 98mbps at a wireless connected desktop downstairs from the modem. Wh...

bezeemom by • Community Member
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  • 10 replies
  • 0 kudos

Older devices

Both my nest hub and mini (older models) will not connect to my Google Wifi. I suspect it is because they are 2.4 ghz I know that the Google mesh is dual band and should accept both types of device but this appears to not be the case. I have attached...

Spike1815 by • Community Member
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  • 1 replies
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Need to force Google Nest Wifi to a 2.4ghz connection on Pixel 5a

I am trying to setup a smart light switch that requires access to a 2.4 ghz internet connection. I use Google Nest wifi which connects automatically to 5 ghz.I've read advice to try setting up the device far from your router, but this is impossible i...