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Forum Posts

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by Diamond Product Expert
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Google WiFi Setup

Hi I have Google WiFi Mesh network with three pucks, all bought at the same time. I also bought a single, 4th puck to add to the network to provide better coverage for spot with low reception. When I try to add the puck via Google Home, I start setti...

Adding Wifi Point – Can't Connect To Mesh

Hi all, I've recently bought a Google WiFi Point with the intention of setting up a separate wireless network in my home office.My current set up is a Virgin Hub 5x and a Google Wifi Point upstairs which is set up as an access point (network called "...

Google WiFi 6 enabled

I’m installing a new Google fiber, 6E router and when I get to the step to add the router to the Google Home can’t scan or enter a number that works. My phone doesn’t recognize the.qr code. The numbers on the bottom of the device don’t work. Any sugg...

Ttg by Community Member
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  • 1 replies
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Google wifi point set up code issue

Hello,I am trying to connect my second Google Nest wifi point but I unfortunely lost the QR code sticker. I have located a set-up code engraved in the rubber section which is comprised on letters and numbers. However, in the Google home app, I am onl...

PapaP1 by Community Member
  • 83 Views
  • 1 replies
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Removing Google wifi units from my GoogleHome App

I have 3 Google wifi units, that have long been tossed out, still showing up on my Google Home App. Factory Resetting doesn’t remove them since I don’t have the physical units anymore. How can I clear these from my app?

Google WiFi router disables my ISP wifi

Every time I connect my first ( of 3 ) Google WiFi points via the home app, it disables my ISP router WiFi and gives an error message " not possible with current security settings ". As soon as I unplug my Google router, the ISP WiFi re-establishes i...

Shawfield by Community Member
  • 182 Views
  • 1 replies
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Resolved! Is Nest mesh the solution ?

HiI am in a new home that is very highly insulated internally, and our 500mbps internally wired internet is strong, but WiFi signals are extremely poor ( 50mbps if we are lucky )As we have internally wired ethernet points in each of our 4 rooms, I am...

Shawfield by Community Member
  • 1158 Views
  • 8 replies
  • 0 kudos