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google home port forwarding issue

jwieders
Community Member

I'm trying to configure port forwarding via the advanced settings -> port management section.  Every time I attempt to visit that page, it shows me the privacy settings page.  How do I fix this?  Is this a defect?  If so is there a fix coming?

1 REPLY 1

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @jwieders 

This happens when you have the "Nest Wifi cloud services" disabled in the Privacy Settings, since port forwarding is part of the cloud-managed features. So, when you try to configure port forwarding, it takes you to the Privacy Settings screen. Yes, this is confusing, and it should at least tell you why it's taking you to that screen, or tell you why you can't configure port forwarding without just sending you to the Privacy Settings screen.

Anyway, if you want to configure this, you'll need to enable Nest Wifi cloud services.