40% discount code not working

[baskinn]

Was going to post this on Twitter, but thought I'd try here first.

OnHub expiring. This week again got a 40% discount email from Google that doesn't work (for me). 3 chats / 5 months later, still unsure whether I made a mistake buying v1 of a Google product - ​Case ID 1-4971000031951. The previous experience on the chat was about explaining the whole story, then getting transferred to another team, then explaining that whole story again.... I mean I want to buy Google's product, but are they really trying to make me not to? 😞

Hoping that someone from Google Support is listening here.

[EdwardT]

Hi baskinn,

Thanks for reaching out. I'm sorry to hear that you're having an issue with claiming your 40% discount. If you haven't yet, please try the steps below and let us know the results.

• Try the link in a new browser, or in Incognito mode.
• Manually copy and paste the code in the Google Store link.

Thanks,

Edward

[baskinn]

Thanks Edward.

I tried multiple browsers and yes the Error Screenshot I get is already shared with Support. In brief today when I try this code, I get this error . "Coupon code isn't valid in this country"

My question is what can I do to get a Discount in Australia? Is there Google Support where I can discuss this with? Can someone categorically say that Google wouldn't give discount in Australia ? I hope you understand that I don't want to order and then someone saying;... "Oh sorry, you  could have done xyz".

Thanks

[Jeff]

Hi, baskinn.

The discount code is only valid for the United States and Canada. It will not work for any other regions. I'm sorry that you won't be able to take advantage of that in your area, but yes, it's only for US/Canada orders.

Thanks.

[Jeff]

Hey, everyone.

As we have your answer here, I'll be closing up the thread soon. If anyone has anything more they need, please feel free to let me know.

Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks