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850Mbps in (hardwired as well) 290Mbps WiFi

sferg1
Community Member

I have the Nest router with 2 mesh points/extenders. I’ve had it for a few years. I have a 3.1 router. I have been getting incredibly slow speeds and lots of buffering and compression when I stream live TV. When I do a speed test, my WiFi is getting 290mbps. I pay for 1Gb. Hardwired I’m getting 850mbps. I had Comcast come check everything. The service is putting in 850mbps when he tested. There was 850 going into the Nest router. Hardwired, my Xbox is pulling over 700. So it’s coming in fine. But WiFi, the router is putting out less than 300mbps regularly. What gives? Is there a fix? I’ve seen other threads with hundreds of similar frustrations and concerns but no fixes. Any ideas? 

1 REPLY 1

pereztzum
Community Specialist
Community Specialist

Hi @sferg1,

 

Experiencing slow internet on your live TV streams can be a real pain! There are a few things that might be causing this.

Potential Causes:

  • Your internet connection: Streaming live TV requires a strong and stable internet connection. Think about the distance between your device and the router, any walls or obstacles in the way, and the material your home is built with. These factors can impact your Wi-Fi signal."
  • Multiple devices: When several devices are using the internet at once, it can slow down the overall speed. This is especially true for bandwidth-heavy activities like streaming.

Optimize your Wi-Fi:

  • Wired connection: For the most stable connection, consider connecting your device directly to the router with an ethernet cable.
  • Improve Wi-Fi signal: If Wi-Fi is necessary, try moving your router closer to your device or minimizing interference from other electronics.

If these steps don't solve the issue, our technical support team can help. They have access to information about your specific connection and can diagnose the problem further.

We want you to enjoy a smooth live TV streaming experience. Feel free to ask if you have any other questions!

 

Regards,

Brandon.