I have an internet connection of 300Mbps, and when I do a speed test, I get about 275Mbps as upload speed and only 76Mbps as download speed. Not sure what's the problem. The internet net provider's technician mentioned that while upload, it could being using the 5Ghz channel and while downloading only 2.4Ghz. Could that be a problem and what would be a solution?
Thanks for posting — let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?
Give these steps a try:
Let us know how it goes.
I am back and since my morning I've been trying all the above mentioned steps and even reset the router, still the problem remains! My upload speed is above 270mbps and download speed is only ~75. The internet connection plan i have is of 300 Mbps! So still the issue of low download speed remains!
I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?
@calvinisasp, we got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon.
Also, please continue the conversation there as this thread will be locked after 24 hours.