Best WiFi router will not show blue light after factory reset.

[Tcw8848]

I have a nest WiFi router and two access points. The router was factory reset and now it will not show the blue light to connect to the Google WiFi app. Tried resetting again. Unplugging, waiting. Everything. It resets and then just gives a solid white light. So it’s useless, because I cannot connect to it. Help. 

[Tcw8848]

FYI- Model number is H2D

[JuanCH]

Hi Tcw8848,

Thanks for posting in the community! I understand that after factory resetting your Nest Wifi router, it is only showing a solid white light and won't display the blue light to connect to the Google Home app. That's not the experience you'd expect from the device, especially after you've already tried everything like resetting and unplugging. I appreciate your efforts in trying those troubleshooting steps. I'll be glad to help you!

To find the best solution, I have some questions for you:

• Did you follow these steps to factory reset your Nest Wifi router: Factory reset your Wifi device?
• Are you using the original power adapter that came with the Nest WiFi router?

Please keep me updated.

Best regards,
Juan