01-19-2023 03:53 PM
Best wifi unable to connect to moderm
01-23-2023 02:29 PM
Hi Hoangttnn,
Thanks for posting. I’m sorry to hear you’re having an issue. Let’s see what’s going on.
A few questions: are you referring to our Google Wifi router? If yes, did you get a new modem provided by your Internet service provider? What message do you get on your Google Home app during setup?
I’ll wait for your update.
Regards,
Abi
01-27-2023 03:12 PM
Hello everyone,
@Hoangttnn I'm dropping by to ensure that everything is covered here. How's it going with your Nest Wifi? We would appreciate it if you could share with us the information we're asking above. So that we could take a closer look and assist you further.
I appreciate the help, Abi.
Thanks,
Emerson
01-27-2023 07:20 PM
Hi all,
I fixed it by factory resetting the Nest Wifi. It works now. Thank all.
01-28-2023 08:55 PM
Hey Hoangttnn,
Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Best,
Abi