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Brother J425W wifi Printer won't connect to Nest wifi

PaulS333
Community Member

Pretty much as the title says. I assume it's trying to connect to the 5g band and not the 2.4g band as it should, but whatever system it's using is throwing up an error. All other devices connect fine to the Nest. This printer is the oldest device in the house though. Still sucks that it won't connect.

1 Recommended Answer

PaulS333
Community Member

Thanks Jeff. I ended up just replacing the printer. It seemed the overall path of less trouble.

Thanks.

View Recommended Answer in original post

7 REPLIES 7

olavrb
Platinum Product Expert
Platinum Product Expert

If it had an ethernet port (RJ-45) you could use an ethernet cable. But it does not seem to have that, according to the specifications.

Workarounds you can try:

  • Buy a cheap access point or repurpose a wireless router or range extender to broadcast a 2.4ghz only SSID with a different name than your Nest Wifi network name. Connect it by ethernet cable to the primary/ main/ master Nest Wifi puck preferably. Add more ethernet ports by using an unmanaged switch if need be ( https://support.google.com/googlenest/answer/6274262?hl=en ). Make sure this additional Wi-Fi broadcastong device works as an access point only, else you might not be able to connect to the device in question from a device connected yo your Nest Wifi network.
  • Turn off your Nest Wifi network by removing the power. Feed your laptop an internet connection, either by ethernet cable from your modem, or by mobile network tethering + USB. Then use your laptop to host a 2.4ghz only Wi-Fi with the same network name (SSID) and password as your Nest Wifi network. Get your IoT devices connected to it. Remove the Wi-Fi hosted by your laptop, plug in Nest Wifi, and the IoT devices should jump to the Wi-Fi provided by Nest Wifi.

I don't work for Google.

Jeff
Community Specialist
Community Specialist

Hi PaulS333,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Jeff
Community Specialist
Community Specialist

Hey PaulS333,

 

I'm just checking in once more to see if you still needed some help here. If so, just let me know.

 

Thanks,
Jeff

PaulS333
Community Member

Thanks Jeff. I ended up just replacing the printer. It seemed the overall path of less trouble.

Thanks.

Jeff
Community Specialist
Community Specialist

I'm glad you found a solution, PaulS333. That's always great to see and I hope that works out perfectly for you.

 

Before I mark this as resolved, is there anything else you might need?

 

Thanks,

Jeff

Princesss
Community Specialist
Community Specialist

Hi there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Wifi and we'd be glad to assist you further.
 

Best,

Princess