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Cant locate in Home ap menu tree

dwpenn
Community Member

Where can I  find in the HOME ap a place to forbid a specific URL?

2 Recommended AnswerS

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @dwpenn 

Blocking specific web sites is not a supported feature of Google/Nest WiFi. The "Safe Search" feature can limit access to a common list of web sites, but this list cannot be customized. I've found the operating system level family features to be more effective and customizable. You might look into Microsoft's Family feature, or Apple's "Screen Time" to see if they can solve this issue more effectively.

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dwpenn
Community Member

Thanks to you both, I will end my search. The answer stunned me because that was one of my first questions while I could have still taken the mesh back to the merchant. Back then, months ago now, I was guided in a phone call to the place I could make such an entry, and I made my first entry.

Consistent with what has been said here I have been unable to find that place, or anything resembling it, or my previous entry using the AP. Also in my distant recollection I think I did that on my PC, not on the AP, but again how I would have reached a different portal (PC based)  to Mesh Home using my PC ihas also vanished from my memory, so my memory must be at fault. I only know one thing for certain, the ability block IP addresses was a litmus test on which I would have kept or abandoned my MESH or returned it to the merchant. At this point I'm stuck with it.

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4 REPLIES 4

MichaelP
Diamond Product Expert
Diamond Product Expert

Hello @dwpenn 

Blocking specific web sites is not a supported feature of Google/Nest WiFi. The "Safe Search" feature can limit access to a common list of web sites, but this list cannot be customized. I've found the operating system level family features to be more effective and customizable. You might look into Microsoft's Family feature, or Apple's "Screen Time" to see if they can solve this issue more effectively.

Jeff
Community Specialist
Community Specialist

Hi, dwpenn.
I just wanted to jump in real fast to see if you saw MichaelP's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

dwpenn
Community Member

Thanks to you both, I will end my search. The answer stunned me because that was one of my first questions while I could have still taken the mesh back to the merchant. Back then, months ago now, I was guided in a phone call to the place I could make such an entry, and I made my first entry.

Consistent with what has been said here I have been unable to find that place, or anything resembling it, or my previous entry using the AP. Also in my distant recollection I think I did that on my PC, not on the AP, but again how I would have reached a different portal (PC based)  to Mesh Home using my PC ihas also vanished from my memory, so my memory must be at fault. I only know one thing for certain, the ability block IP addresses was a litmus test on which I would have kept or abandoned my MESH or returned it to the merchant. At this point I'm stuck with it.

Jeff
Community Specialist
Community Specialist

Hi, dwpenn.

I'm sorry to hear that you weren't able to find the resolution you were looking for, and I understand why you're frustrated with the limitations in the product. I will go ahead and mark this as resolved, but if you need anything else going forward, please feel free to open up a new thread. 

Thanks.