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Casting Spotify to Nest WiFi stops after 2 hours

alexanderjstang
Community Member

Every night I try to cast white noise music from Spotify to my Nest WiFi point, and every time the music stops after 2 hours and 1 minute. This is for a song that has a duration of 3 hours, and this is also set on repeat. When trying to play this on my laptop without casting it, it can run non stop. When casting from my laptop to my Nest WiFi I get the same result as casting from my phone - it stops after 2 hours and 1 minute. So the issue almost certainly seems to be specific to Nest WiFi and/or casting. I have recently rebooted the Nest WiFi point, and checked that we do not have settings for Digital Wellbeing that limits this. Is there some sort of hidden feature I am not aware of that cuts off the casting after 2 hours?

7 REPLIES 7

Jerrwie
Community Member

Same here! Please respond Google.

AbigailF
Community Specialist
Community Specialist

Hello folks,

 

Thanks for posting and my apologies for the late reply. I’m sorry to hear about your issue. Could you please try to factory reset your Nest Wifi point and see if anything changes? I’ll wait for your update.


Best,
Abi

Jerrwie
Community Member

I already did this to try and fix it when I posted on here. Are you suggesting that something changed since then?

AbigailF
Community Specialist
Community Specialist

Hi everyone,

I'm sorry to hear that you're still having an issue with your Nest Wifi point. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Abi

AbigailF
Community Specialist
Community Specialist

Hey there, 

Checking back in — have you had the chance to fill out the form?

Best, 
Abi

AbigailF
Community Specialist
Community Specialist

Hello folks, 

I wanted to follow up and see if you are still in need of any help. If so, please fill out the form so we can help you further.

Regards,
Abi

AbigailF
Community Specialist
Community Specialist

Hi again everyone,

I'll be closing this thread in 24 hours. If you still need help, feel free to create a new thread and we'll be here to help out.

Cheers,
Abi