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Certain apps (ie. Slack) won't connect via my Mesh network, but others (Chrome) will - WHY?

betsyjdavis
Community Member

I've suddenly started having connection issues with certain apps. For example, Chrome seems to be connecting/operating on my mesh network just fine. But when I try to load Slack or Microsoft Teams, it say there is no connection/no internet. Any way to troubleshoot this??

5 REPLIES 5

RXShorty
Gold Product Expert
Gold Product Expert

Hi @betsyjdavis,

Did you try power cycling your setup already?
If that does not work, you could try to prioritize video conferencing applications within the settings.
These settings can be found in the Google Home app. 😁

olavrb
Platinum Product Expert
Platinum Product Expert

Do you use a VPN by any sorts, like DuckDuckGo App Tracker Protection? I've experienced the same behavoior with mentioned app. Disabling then re-enabling the App Tracker Protection fixes it.


I don't work for Google.

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

Thanks again for helping here, @olavrb and @RXShorty
@betsyjdavis, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

Best,
Mel

JenniferV
Community Specialist
Community Specialist

Hi betsyjdavis,

 

It's us again. How's it going? Still need help?

 

Thanks for the help here, olavrb, RXShorty, and Mel.

 

Regards,

Jennifer

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel