10-09-2022 05:46 AM
The nest WiFi mesh throttles down the internet speed from ISP to about 1/3 if lucky, most of times we get just under 100 mbps with a 1 000 mbps service. Even our ISP provider has concluded that this is a google nest issue and forums across the internet confirms this without a doubt.
I had 60 mbps service before and got full speeds as it did not hit the units threshold, believe me their is a speed threshold within their firmware / hardware somehow.
It seems google product development is sticking their heads in the sand , they will not acknowledge that their product is faulty. There at to many of themout there and a fix although automatically updated does nothing to elevate the issue at hand.
We have all our products with nest, from cameras, thermostate to floodlights etc.
Those products function flawlessly but the wifi product does not deliver at higher speeds period.
I am left with replacing this product with another mesh brand, pls people don’t wrap your heads around this problem anymore ,many have tried, Their product is faulty at high speeds, be nice if they can just admit it.
Nest wifi is NOT for high speed internet.
10-11-2022 02:31 PM
Hey Elbert1,
Thanks for posting — let's see what's going on.
Are you using a modem/router combo from your Internet Service Provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices? Are you using CAT5 or CAT6 Ethernet cable?
Give these steps a try:
Let us know how it goes.
Best,
Mel
10-14-2022 03:30 PM
Hello there,
Checking back in to check if the suggested steps above work. Please let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.
Thanks,
Alex
10-16-2022 08:45 AM
Hi Elbert1,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Regards,
Alex