05-28-2023 12:41 PM
I changed wifi from spectrum to AT&T and i am not able to connect my nest to the AT&T wifi.
05-29-2023 02:17 AM
New ISP often requires you to factory reset all Nest Wifi units ( https://support.google.com/googlenest/answer/6246619?hl=en ) and set up the network again from scratch ( https://support.google.com/googlenest/answer/9548301?hl=en ). Did you try that?
It's also a good idea to make sure the ISP equipment is put in bridge mode to avoid double NAT.
• https://dongknows.com/double-nat-vs-single-nat/
• https://support.google.com/googlenest/answer/6277579?hl=en
More tips and tricks is best found by going back in time:
06-03-2023 12:29 PM
Hello everyone,
Thank you for your help here, @olavrb.
@Chillywilly1224, I'm checking in to see if you were able to do the troubleshooting steps above. I want to make sure everything is covered on your end, so let me know if you still need help.
Best,
Lovely
06-06-2023 01:01 PM
Hi Chillywilly1224,
I want to ensure you are good to go. Please reply to this thread if you still need assistance so I can give you a helping hand.
Cheers,
Lovely
06-07-2023 01:54 PM
Hey there ranalila98,
It's me again. I'll be locking this thread in the next 24 hours. If you have new issues, updates or discussion topics, feel free to start a new thread here in the Community.
Many thanks,
Lovely