04-09-2023 10:10 AM
Just had Fidium Fiber hooked up, and a new modem installed. Plugged the Google mesh wifi in, and everything worked perfectly for a few days. Now we are noticing some devices can no longer connect- the Brother printer, now my iMac.
I keep getting "incorrect password" screens, even if I shared the password from the Home app- the password is correct. Curiously, my guest network works fine! I am hesitant to take everything down and reset, as I have many devices using this network, and it's worked perfectly for a long time. My Mac's network panel says "WiFI has no IP address".
04-09-2023 02:34 PM
When you got your new "Fidium Fiber", did you configure your new router/modem with the same network name (SSID) and password used on your old router/modem?
If not, then you'll probably have to do a factory reset on your Google Nest devices and then reinstall them, since Google Nest does not provide a way to update Wi-Fi settings on many Google Nest devices.
04-13-2023 09:38 AM
Thanks for the explanation, MplsCustomer!
Hey miwero,
I just wanted to follow up to see if you tried the suggestions from MplsCustomer and to see if they worked out for you. If you're still having troubles, just let us know.
Thanks,
Jeff
04-16-2023 07:31 PM
04-17-2023 09:59 PM
Hey everyone,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Regards,
Abi