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Devices cannot connect to main network

RWags
Community Member

All of our devices at home (TVs, Chromebooks, computers, phones, iPads) cannot connect to our main WiFi Network but can connect to the Guest WiFi we have set up.  I have restarted the router and the Nest, the Nest is next to the router, I have restarted all the machines trying to connect.  Google Home shows the router and nest points all with good connection and the test mesh came back with blazing speed.  Any suggestions on how to get our devices to connect to the main network?  

4 REPLIES 4

Ethiopioneer
Community Member

I'm having slightly similar issue in that when I create and turn on the guest network devices are unable to connect to either my primary or guest networks. At some point the wifi fully drops and then reboots, the router shows that it is broadcasting it's SSID but I simply can't connect. 

Jeff
Community Specialist
Community Specialist

Hey, RWags.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any additional troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks