12-20-2024 08:15 AM
I have had google 1Gb with 3 Nest Pro mesh devices for 6 months. It has worked very well for the first 4-5 months. Over the last month or so everyone in the house is complaining about slow wifi. When I check the google home app I can see the device that is performing poorly is connected to the farthest Nest device and not switching to a much closer device. If I turn off the wifi on the poor performing device and turn it back on it will usually connect to the stronger signal nest device and work fine until i move to a further point in the house and the issue occurs again.
What i dont understand is I have changed nothing since i installed everything and it worked great for the first 4-5 months without issues.
My 3 Nest pro devices are wired together. I have a 2 story home and each mesh is at least 30 feet from the other. If I ever do a speed test from any nest devices it is 1gb which is what my service is. I have 7 devices I roam with, 2 laptops, 1 android, 2 ipads and 2 iphones and all have the issue of not switching to the strongest mesh point.
12-23-2024 02:20 PM - edited 12-23-2024 02:21 PM
Hi mlgray40,
Thanks for reaching out to the community. I'm sorry to hear that your devices are not connecting to the strongest WiFi signal Nest Pro. I will do my best to assist you right now.
To get a better understanding of the situation, please help me out by answering the following questions:
Any additional details you can provide will be helpful.
Regards,
Gabriela