Ditch Google Nest

[Bavpav]

I posted on this a few years ago. I finally today(2 years after replacing it) binned the nest router  and satellites as there is no support or admission of a faulty product. I replaced it with the Orbi Mesh 850 series. Cost me a kidney but the system is rock solid and hasn't faltered. Saved my mental well being when the system constantly fell over and over and over in long WFH and School during Covid. 

So if you want my advice stop expecting any support from Google. Just replace with a new system of your choice not named Google.

[LovelyM]

Hello Bavpav, 

Thanks for visiting the Community. 

This isn't the experience we'd like you to have. We'll take your words as feedback so we can further improve our support team and give you a better experience next time. Let me know if there are any concerns or questions you have in mind so I can help address them.

Kind regards, 
Lovely

[LovelyM]

Hey Bavpav, 

It's me again. I'm checking in to see if there's anything else you need help with. Don't hesitate to inform me.

Cheers, 
Lovely 

[AbigailF]

Hi everyone,

@Bavpav, we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks for the help, @LovelyM.

Best, 
Abi

[Bavpav]

Locking this thread doesn't mean hiding this I hope!

[AbigailF]

Hello there Bavpav,

Rest assured that locking this thread doesn't mean that it will be hidden from other Community members. As Community specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after a period of inactivity.

Thanks,
Abi

[AbigailF]

Hey again Bavpav,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Regards, 
Abi

[AbigailF]

Hi there Bavpav,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Cheers,
Abi