06-03-2022 08:20 AM
As of June 3, 2022, Nest talked to Google for permission and I did pick a Google profile to login. But after that, it goes back to "login with Google" again. The login process to the web account (home.nest.com) does not work.
Does anyone else has the same problem?
06-06-2022 02:51 PM
Hi DxCool,
Thanks for reaching out. I'm sorry to hear that you're having an issue with logging in to the web app. I'd love to know more about this. To isolate the issue, could you try the following steps?
Let us know how it goes so we can investigate further.
Thanks,
Edward
06-09-2022 08:15 PM
Hey there,
Checking back in — how's it going? Were you able to try Edward's suggestion above?
Best,
Melba
06-10-2022 07:16 AM
Latest update.
I tried last week and today again. It is working now using Safari on a Mac.
Thanks.
06-10-2022 07:18 PM
Hey DxCool,
Awesome — glad to hear that you're able to login successfully now and thanks for keeping us in the loop. Feel free to let us know if you have more questions about this.
Best,
Melba
06-13-2022 11:16 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba
06-14-2022 04:50 AM
The issue has been resolved by itself.
06-14-2022 09:22 AM
Hi DxCool,
Thanks for the update. Glad to hear that it's working fine. I will lock this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.
Thanks,
Edward