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Epson ET-2820

Crucial
Community Member

Hi, I’ve just bought this printer, but it can not see my Mesh network. So I can’t connect it to WIFi. I”ve never had any problems with any other printers or devices seeing my network. Any advice would be great.

4 REPLIES 4

EdwardT
Community Specialist
Community Specialist

Hi Crucial,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with connecting your printer to your Google WiFi. I'd love to know more about this and I have a few questions:

  • Is your printer detecting any other WiFi name?
  • How far is it from the Google WiFi router?
  • Have you tried manually typing in the SSID and password?

Looking forward to your response.

 

Thanks,

Edward

 

Crucial
Community Member

Hi Edward,

Thanks for the reply. Having talked to Epson, they have told me that they don’t support the use of their printers with Google mesh. So I have returned the printer and bought a Canon instead, which took five minutes to set up and works perfectly. The problem lies with Epson. 

Regards Paul. 

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks