04-29-2024 07:01 AM
Hey all,
I'm trying to improve my connectivity in my garden office and having frequent dropout/loss of signal issues with my wifi point.
My current setup is as follows:
- Nest Wifi Hub is connected to my main router and located in my house. It is located as close to my garden office as possible to maximise signal
- Google wifi router is acting as a wifi point in my garden office. This is also located as close as possible to my Nest Wifi Hub to maximise signal
I have recently wired an ethernet cable to my garden office. I thought that by simply plugging the ethernet cable into the Google Wifi Router my problems would be solved. But, unfortunately I am still getting the same issues.
What steps do I need to take to solve this issue?
I have seen some other posts that may have already answered this but I'm not overly technical and find some of it difficult to understand! I've read that possibly I cannot connect a Google Wifi via ethernet when using a Nest Hub but again, I'm not certain.
Any help is much appreciated
https://www.googlenestcommunity.com/t5/Nest-Wifi/Extending-WiFi-to-an-outbuilding/m-p/214180#M22590
05-02-2024 10:25 AM
Hi Cathalosullivan,
Thanks for posting in the community!
I'm so sorry to hear that the signal is not strong enough in your office garden. I certainly understand your frustration, sometimes technical information can be overwhelming. But no worries; here's help in a simpler way! Kindly follow the next steps:
Hopefully, these steps will strengthen your Wi-Fi signal in your garden office. If you have any further questions or need additional help, feel free to ask!
Best regards,
Nery.
05-13-2024 08:14 AM
Thanks Nery,
I have tried those steps and unfortunately none have worked. Is there additional hardware I can purchase such as a switch for the ethernet cable in my office? I need the wifi to be super reliable and from my experience to date, connecting via mesh from the house isn't as reliable as I need
05-14-2024 10:52 AM
Hi Cathalosullivan,
I'm so sorry to hear that the previous steps I sent did not work. I do not recommend buying switches because sometimes they cause a slower internet connection. To help diagnose the problem, I have a few questions:
The answers to these questions will help me provide more specific troubleshooting steps. Keep me posted about everything you need.
Best regards,
Nery.