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Google Home app issue

Agreentennell
Community Member

Had Google Nest wifi setup for over 1 yr. Network displayed in the Home app and I was able to manage network and devices on the Home app until recently. Have the Home app linked to the same Google acct. All devices are still connected to the Google Nest wifi and working fine. But, the Home app no longer displays the network and devices nor does it have the option to connect or setup any wifi. The access points now appear as speakers. The problem is only with the Home app. I have installed and re-installed the app 4 times.

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hey, Agreentennnell.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any additional troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks