01-27-2023 04:44 PM
I have 4 routers distributed in my wireless network. The main one, which is Cat5 connected through a Belkin 4 port switch to my cable modem, no longer seems to work, or works only momentarily when restarted, then goes amber/orange.
when I swap out two of the routers, the new hub one works and the old hub is still orange.
the wired network is confirmed good to the cable modem. Seems to be a router gone bad? Any other options, and will Google replace these?
01-28-2023 12:24 PM - edited 01-28-2023 12:25 PM
Why do you have a switch between your modem and the primary/main Nest Wifi? Do you have other devices connected to that same switch? Try to remove the switch, let Nest Wifi main unit be directly connected to the modem. Then add the switch to the primary Nest Wifi LAN port instead.
Like so, except your 3 other Nest Wifi units is connected to the primary unit wirelessly.
01-28-2023 01:21 PM
I removed the switch. No difference. I switched out one of my other Google routers and it also goes to the amber blinking light. I think the modem must be dead?
01-29-2023 12:02 AM
Could be.
What happens if you plug a PC straight into the modem, does it get an internet connection?
Also, changing what puck is the primary requires a factory reset of the whole network ( https://support.google.com/googlenest/answer/6246619?hl=en ), then set up from scratch ( https://support.google.com/googlenest/answer/9548301?hl=en ).
01-29-2023 02:16 PM
Turns out the Arrus cable modem went south. I plugged in a new one in its place, and back to normal. Thanks for the contribution of suggestions.
03-06-2023 09:40 PM
03-10-2023 02:27 PM
Hi Greg61,
Chiming in — how's it going? Still need our help?
Cheers,
Lovely
03-10-2023 03:26 PM
Problem solved. Thank you.
03-11-2023 10:00 AM
Hello Greg61,
No biggie! Thanks for sharing that your issue is now sorted out. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.
Best,
Lovely