12-02-2022 01:20 AM
Hi guys, i am hoping that you can help. I currently have BT Fibre 1 with a Smarthub 2 and am thinking of purchasing Google Wifi Nest Router and an additional point to extend the wifi coverage in the home. I understand from some basic research that the Smarthub and the Nest Router are basically incompatible.
Is anyone able to give me step by step guide (n very simple terms) as to what I would have to do? It appears I would have to buy a normal modem router to replace the Smarthub and then connect the Google Wifi Nest Router to the modem. Is there a particular modem that I would need for this? I do not want to spend a lot given the outlay for the Nest Router itself. Thanks very much for your help!
12-04-2022 02:42 PM
Ask your ISP what's needed to be able to run your own 3rd party router.
Seems like you might have to buy a modem:
But based on some quick looking it'a not conclusive, I'd say.
Your ISP should know.
12-07-2022 06:41 PM
12-11-2022 05:03 PM
Hi mjc2022,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Regards,
Abi
12-13-2022 01:08 PM
Hey mjc2022,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Cheers,
Abi