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Google Nest WiFi speed slower than modem

Sheldon88
Community Member

Starting this month my Google Nest WiFi speed is slower than modem and I have factory reset both my router and point, but does not help.

3 REPLIES 3

Jeff
Community Specialist
Community Specialist

Hey Sheldon88,

 

Is this something that started right at the beginning of the month, like on the first day? That seems very specific for such a shift to happen. Either way, can you run a mesh test for me and let me know what connection strengths you're getting at your router and WiFi mesh point? Also, what are the speed readings you get when you run a test through the Home app?

 

Thanks,

Jeff

Jeff
Community Specialist
Community Specialist

Hi Sheldon88,

I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.

Thanks,
Jeff

AbigailF
Community Specialist
Community Specialist

Hey everyone,

Thanks for lending a hand, @Jeff.

@Sheldon88, we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 
Abi