cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Nest Wifi Pro access point won't stay connected

SissomTM96
Community Member

How do I make an access point connect directly to another access point?

4 REPLIES 4

ChargePositif
Community Member

Sorry to be the bearer of bad news, but I have the same problem with my Google Nest Wifi Pro 6e 3-node setup. My two satellite nodes drop offline randomly for random lengths of time, making the mesh unusable.  It's apparently also a very well known issue with Google Nest Wifi Pro systems. Google also doesn't seem to have a good understanding of the issue. I say that because for as long as this problem has existed, if they understood what the issue is, there would be an actual fix, and not the hand-waving exercises they have asked community members to perform, myself included.

I'd return my three nodes for a refund and buy another brand's mesh system if I could, but because I'm outside of the return/exchange window, I'm stuck, unless I want to throw more cash at the problem.

AbigailF
Community Specialist
Community Specialist

Hi folks,

 

@SissomTM96, thanks for posting. To clarify, are you trying to set up another Nest Wifi Pro point?
@ChargePositif, we’ve sent you a reply in one of the threads you replied to. Kindly check so we can continue to help you out.
 

Regards,

Abi

AbigailF
Community Specialist
Community Specialist

Hey everyone,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

AbigailF
Community Specialist
Community Specialist

Hello again folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks, 
Abi