Google Nest does recognize Phillips or C by GE bubs

[RBHFLA]

I have followed all the proper steps and diagnostics to pair these lightbulbs.  They work with their native apps, but Nest is not recognizing them for setup.  This is a new out of the box Nest purchased on 9-4-21. Is there an bug or issue?

[Jeff]

Hello, RBHFLA.

Sorry for the issues you've been having getting your Phillips bulbs working with your Nest setup. I know it can be frustrating when devices don't quite work right. Let's see what we can do to fix this for you.

We do have a help article that specifically addressed the Phillips lights. You can find that here: https://bit.ly/3jw8aPD

There are a handful of things you can try, but if you still have issues getting things to work, please come back and let me know.

Thanks.

[Jeff]

Hey, everyone.

I’m just checking in real quick to see if we needed anything else here or if we were able to resolve the problem. Let me know if there’s anything else I can do here.

Thanks

[Jeff]

Hi, everyone.

As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.

Thanks