Google WIFI Mesh with Nighthawk M1 varying speed

[Jared-E]

Yes, I know the speed will vary depending on 4G LTE signal but my problem is this: The devices I have connected to the Google WIFI mesh test differently then when running the test through the Google Home app directly from the router. For instance, I run the speed test from the Home App, I get 48Mbps up, 13Mbps down. Then run the test from a laptop connected to the router and I get 0.47 Mbps up and 0.08 Mbps down. I just dont understand why the speeds would be so drastically different.

[olavrb]

Have you put the Netgear M1 in bridge mode? Could be a double NAT related issue. Both the Netgear and Nest Wifi will probably do QoS too, better cut that down to one box only.

More on double NAT:

• https://dongknows.com/double-nat-vs-single-nat/

[Jared-E]

Thanks for the reply. I will try and figure out how to do that.

[Jared-E]

Well I was able to get the M1 in bridge mode and everything works the same... still very slow speeds on connected devices. Sometimes restarting the M1 fixes it for several days but this time it is not.

[olavrb]

Alright. There's no settings available to us when it comes to QoS on Nest Wifi. The built in automatic fq_codel QoS mechanism probably does not adjust very well to variable bandwidth.

I'd give Nest Wifi a day or two after you put the modem in bridge mode, to see if it adjusts. Else, get some other router than Nest Wifi where you can control or disable QoS all together.

[AbigailF]

Hey folks, 

Thanks for lending a hand, @olavrb.
@Jared-E, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

[Jared-E]

Yes the issue is still there. The speeds at the M1/MR1100 (used as modem) are normal but devices connected to the Google Wifi get about 1% of the speed. I have the M1 in IP passthrough mode and the Wifi on it is off.

[Jhonleanmel]

Hey there Jared,
 

Give these steps a try:

1. If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
2. Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
3. Remove any special characters in your network name and password.
4. Turn off IPv6.
5. Change your DNS server into 8.8.8.8 on the primary and 8.8.4.4 on the secondary server. Hit the save/ floppy disk icon on the upper right.
6. Unplug the power from your Google Wifi devices for 2 minutes.
7. If the issue persists, try factory resetting your network.

Let us know how it goes.

Best,

Mel

[Jared-E]

Thanks Mel.

I tried your suggestions and get the same result. Speed test on Google Home app get 50Mbps, speed test on connected device (ie. smart tv, laptop) gets 3.8Mbps.

[Jhonleanmel]

Hi Jared,

I'm sorry to hear that you're still having an issue with your Google Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Mel

[AbigailF]

Hey Jared-E, 

We got your form — thanks for filling it out. Our support team has already sent you an email and they're just waiting for your update. 

Also, please continue the conversation there as this thread will be locked after 24 hours.

Cheers, 
Abi