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Google nest access point loses connection

Bkjohnson9999
Community Member

My nest access point randomly drops connection and I have to unplug and plug it back in to resolve. I've tried other combinations to mitigate the issue, with the exception of moving the point. A simple reset gets in working again for a week or two and then I have the same problem. Any fix for this? Thanks

3 REPLIES 3

Ashtonhale
Community Member

I’m having the same issue too 

Apsilon778
Community Member

what model of wifi? When you say "cut-out" do you mean the wifi signal disappears and the device resets? 

More detail the better. 

Best regards,
Apsilon
"I fight for the users"

I’m not sure what model all I know is I have spectrum lol. But no, so it sets up, it finds the device. I see my wifi. I click on it, punch in the correct password and it fails to connect. And this device I’ve had for nearly 4 years and didn’t have an issue up until a week ago. And still can’t get it to connect to my WiFi after doing every single troubleshoot.