Google nest mesh is too hot

[Gomezfamily2003]

Hello, my google nest wifi went off and when I went to go check it, the best was so hot I couldn’t touch it. I have disconnected and will reconnect when it cools down. 

[olavrb]

The question about whether overheating is an issue with Nest Wifi Pro has been brought up, and confirmed not an issue by Google.

• https://www.googlenestcommunity.com/t5/Nest-Wifi/Nest-Wifi-Pro-overheating/m-p/298118/highlight/true...

The reason your unit went offline is not likely to be overheating, is what I'm saying. Unless you've placed it somewhere warm without air circulation.

[Jeff]

Thanks for the info, olavrb.

Hi Gomezfamily2003,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[Jeff]

Hey Gomezfamily2003,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

[Gomezfamily2003]

I moved my nest to another area and so far everything is ok 👍🏼 

[Jeff]

Good to hear, Gomezfamily2003. Thanks for the update.

One thing to always consider is ensuring that the devices have enough space around them to be well ventilated. Many electronics will function best with open air to vent to. I'm happy to hear things are working better now, but let me know if you have any other questions on this or anything else and I'll be happy to help more.

Thanks,
Jeff

[AbigailF]

Hey Gomezfamily2003,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Abi

[AbigailF]

Hello Gomezfamily2003,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards, 
Abi